Need to cancel? Call us immediately at (844) 603-0034. Time is critical — the sooner you contact us, the more options we may have available.
1. General Policy
Cancellation and change policies for airline tickets are primarily determined by the airline and the fare rules of the ticket purchased. ASAP Flight Booking, as an independent travel agency, must abide by these airline-imposed rules when processing changes or cancellations on your behalf.
2. Airline Fare Rules
Most discounted and consolidator fares are:
- Non-refundable — the ticket price cannot be refunded if you cancel
- Non-transferable — tickets cannot be transferred to another person
- Subject to change fees — date changes may incur airline fees plus fare differences
The specific fare rules applicable to your ticket will be disclosed to you before you confirm your booking. Please read these carefully before making payment.
3. 24-Hour Cancellation (US Bookings)
For flights originating in the United States, the US Department of Transportation requires airlines to allow passengers to cancel a reservation within 24 hours of booking without penalty, provided the booking was made at least 7 days before the flight departure date. If applicable to your booking, we will process such cancellations at no charge.
4. Our Service Fee
ASAP Flight Booking's service fee is non-refundable once tickets have been issued. This applies regardless of the reason for cancellation, including airline cancellations, schedule changes, or personal reasons.
5. How to Request a Cancellation or Change
Contact us as soon as possible:
- Phone: (844) 603-0034 — available 24/7 (fastest option)
- Email: contact@asapflightbooking.com
Please have your booking reference number ready. We will review your fare rules and advise you of all available options.
6. Refund Processing
Where a refund is approved by the airline, it will be processed back to your original payment method. Refund timelines vary by airline but typically take 7–21 business days to appear on your statement.
7. Airline-Initiated Cancellations
If your flight is cancelled by the airline, you are entitled to a full refund of the airfare under most jurisdictions. Contact us and we will assist you in obtaining your refund or alternative travel arrangements from the airline.
8. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen cancellations, medical emergencies, and other travel disruptions. Ask our agents about travel insurance options when booking.